A simple follow-up routine that keeps you in the conversation. This short guide covers the basics for New Zealand commercial cleaning businesses.
Key points
- Confirm the quote was received within a day of sending it.
- Offer to answer questions rather than asking for a decision.
- Follow up again after a few days with something useful.
- Agree a date to check back so the next step is clear.
Polite, regular contact keeps you front of mind without putting pressure on the client.