What to look at, what to ask and how to follow up the same day. This short guide covers the basics for New Zealand commercial cleaning businesses.
Key points
- Arrive on time and prepared with a checklist.
- Walk the whole site and take notes and photos where allowed.
- Ask about priorities and what the client wants improved.
- Send a short thank-you message the same day.
The walkthrough is where trust is built. Be curious, be clear and follow up quickly.
